Proactiv Solution Reviews

Show reviews per page, sorted by
Filter by reviewer's acne severity
Filter by how long reviewer used item

Total results: 5,935    Viewing page: 1 of 594

Met from New York, NY
February 2, 2012
Pros Didn't Find Any
Cons Didn't work, bad customer service.
Bottom line I ordered 3 months supply early last year, and after one month use, didin't see any improvement, so I called then to cancel my further shipments, and then they just keep sending me packages. I called them again, they said I can return the shipments. I've spent about 50 dollars to return those two packages.
One year later, today, I've been asked to pay 99.84 dollars, because they sent my info to a collection company, and Proactiv's agent explains that my payment was declined. The fact is I moved to New York at May last year, which is one month after I return their shipments that I didin't want and told them to stop. I realy regrate that I didn't keep any record for the return, because I didn't know they'll bring me the problem after one year. I called them again today, they confirm my account is canceled, and they don't believe that I've returned their shipments.

Be careful!!! I saw other similar complains on [link removed] about this company, if you want to return their products and want refund, better to keep your evidence at least for one year!
Price paid $99.84
Acne severity moderate
Was the above review helpful?
Helpfulness score of this review: 0
Anonymous from Hopkinsville,KY
February 1, 2012
Pros Cleared up skin
Brightened complexion
Faded my unwanted freckles
Cons None
Bottom line I love it!! Best skin product ever!
Price paid $20.00
Acne severity light
Was the above review helpful?
Helpfulness score of this review: 1
Forrest from Montana
January 31, 2012
Pros none
Cons horrible customer service. After initial trial, they ship and charge an astronomical fee. Trying to return product and get refund is very difficult and so far we have not received any refunds, nor the "free" advanced product offered to make up for our dissatisfaction, 6 weeks ago.
Bottom line Does not work, no change in my blemishes or skin. Bleaches towels and pillow cases -i.e. Ruins them. Cannot return product without an army behind you, that might not work either.
Price paid $140.00
Acne severity moderate
Was the above review helpful?
Helpfulness score of this review: 0
Anonymous from California
January 30, 2012
Pros did clear up a little bit of acne.
Cons red, irritated skin.
peeling skin.
dry.
Bottom line i have sensitive skin so i think that proactiv was way to strong for me. Even though i did see a little bit of improvement, it left my skin very dry, red and it started to peel. Maybe if i didnt have sensitive skin it would have worked great.
Price paid $90.00
Acne severity moderate
Was the above review helpful?
Helpfulness score of this review: 0
Anonymous from North carolina
January 29, 2012
Pros Absolutley fabolous
Cons Can be a little drying but with the green tea moisturizer it is quickly resolved
Bottom line Love it!! I've seen other comments and well not everyone is going to agree with each other. Most people don't like it because they are using it incorrectly. Dime size amounts twice a day is how it is suppose to be used. Many people over use leading to dryness or irritation. Best advice is you don't know til you try it.
Price paid $29.00
Acne severity light
Was the above review helpful?
Helpfulness score of this review: 1
Tonya from PA
January 29, 2012
Pros Makes my face smooth.
After first wk i notice alot of good change.
Bumps are almost gone except a few.
I feel alot better about me.
Cons I still have alot of marks on my face but pover time they will go away too as long as this cotinues to work the same.
Bottom line I really like proactive. I used this proactive 3 yrs ago after I had my son, thats when acne started for me, but I only used it for a month and it worked then to.I just could'ent afford it at the time. I tried mary k sence and a few others but none ever worked like the proactive so I decided to try proactive once again. Once again I got good resaults. I read the doctor suggestion book that came with it and it said "acne is a life time problem for those who get it", so knowing that im gonna continue to use it forever.
Price paid $19.95
Acne severity moderately severe
Was the above review helpful?
Helpfulness score of this review: 2
ANONYMOUS from ANONYMUS
January 28, 2012
Pros CLEARS UP REALLY FAST W/ OLD 2009 FORMULA
NO PURGING PERIOD
OLD FORMULA SMELLED GOOD
Cons STOPS WORKING AFTER 7 MONTHS
Bottom line I WISH IT WOULD OF KEPT WORKING I WILL BE HONEST I USED TO PICK MY FACE BAD!!!! NO EXAGGERATION THIS WAS A MIRACLE THE FIRST WEEK! I WAS A METH USER "CLEAN 15MONTHS" THIS ONE OCCASION I PICKED MY FACE SO BAD THERE WAS HUGE SCABS IT WAS AWFUL I HAD MILD ACNE BUT FROM DRUG USE IT BECAME TERRIBLE. I DECIDED TO TRY OUT PROACTIVE IT WORKED FAST. THIS WAS IN 2009 DECEMBER. THEY CHANGED THE FORMULA A FEW MONTHS AFTER I THINK MARCH 2010 I DID NOT LIKE THE SMELL BUT IT WORKED FINE. MY ACNE WAS NEARLY GONE EXCEPT ONE OR TWO PIMPLES NOTHING SERIOUS. I STOPPED USING IT JUNE 2010 BECAUSE I WAS BREAKING OUT AGAIN. DIDN'T WORK LONG ENOUGH FOR ME AND ITS EXPENSIVE THEY FALSE ADVERTISE IN MY OPINION. EVERYONE HAS A DIFFERENT EXPERIENCE I HEARD OF PEOPLE THAT KEEP USING IT FOR A LONG TIME AND IT WORKS BUT NOT FOR ME.
Price paid $70.00
Acne severity moderately severe
Was the above review helpful?
Helpfulness score of this review: 0
Anonymous from New Hampshire
January 25, 2012
Pros -clears acne
-makes skin soft
-not too expenive
-feels great to use
-works tremendously
Cons -can dry out skin
Bottom line Im a teenage girl and Ive been using this for a few months now and I don't get how this doesn't work for people, it works great for me! I love it! However it does dry out skin a bit, but just use the green tea mosturiser and your skin will feel great! It cleared up my acne really fast. I get around one pimple every month but it doesn't stay long at all. This product is great!
Price paid $50.00
Acne severity moderate
Was the above review helpful?
Helpfulness score of this review: 5
Lana from Brunei
January 25, 2012
Pros - left my skin smooth
- my complexion wasn't that perfect yet but I could see positive results within that first week
- did not smell awful like other users seem to complain about (I've smelled worse)
Cons - didn't completely get rid of my acne scars
- if I stop using it & try other brands my skin will break out profusely
- my skin still remains oily
Bottom line Every individual is different. I keep hearing negative reviews about this product but fortunately it works for me. So even if this product might not work for that person it could work wonders for you. You won't know it until you try. Trying out facial products is all about trial & error. If it doesn't work then move on to the next. This might sound tedious but be patient. There are far worse scenarios out there, yours is just finding the right acne product. Good luck!
Price paid $50.00
Acne severity severe
Was the above review helpful?
Helpfulness score of this review: 2
Policarpa from Canada
January 24, 2012
Pros It really works
Cons BAD CUSTOMER SERVICE
Bottom line I loved the products! I used them when I was pregnant and it really worked... within a week my face was completely clear. However, Proactiv kept taking the money out from my credit card for 6 months but I only received the creams once!! I called customer service and apparently the supplies they sent were lost in transit 6 TIMES!!! they didn't give me the money back. After almost 2 years I decided to buy this product again.... I never got it as it was lost in transit again!
Bottom line.. product is great but you cannot get it..
Price paid $35.00
Acne severity light
Was the above review helpful?
Helpfulness score of this review: 5

Total results: 5,935    Viewing page: 1 of 594