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Overall rating: 2.6 / 5
(based on 4356 reviews)
Recommended by 38% of visitors
Average price: $51.40
Brand: Proactiv Solution
I decided to try ProActive in the beginning of the year, so I ordered a kit. After that first one I noticed that it didnt work, but they sent me a second one without me asking for it about a month later. Not only that, but they took my money from my account without my authorization. About 2 months after, I called to tell them I wanted to cancel & I wanted them to stop sending me kits without my saying so. So the guy I spoke to told me not to worry about the 60 day thing because of my situation & because I didnt know that they automatically did that. I told him I would send the two kits back that day in the post office, and he said I would get a full refund as soon as they received my shipment. I did everything the way he told me to do it when sending it back. I asked him how long before I would see the refund, and he said to check sometime in November. Its the end of November now and I haven't received anything back, so I called them only to find out that they wont give me back my refund! If I had known this, I wouldn't have gone out of my way to send it back!! I did everything that guy told me to do & paid for shipping it back, and this lady at ProActive even acknowledged over the phone that they got my two kits back but wont give me back my refund !! Now that I know these people are so incompetent... liars, unprofessional, and dont care about what they tell their customers,... I wont refer anyone to them. I will make sure to make them look as bad as I can so that no one has to lose their money the way I did. I had told a couple of friends of mine about it and they were going to order from them. I made sure to send them a text about this problem before they fell into the same hole. Now I've lost almost $200 because of them..
Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.
The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.
Proactiv Solution 4-pc. Acne Treatment System
updated: 03/10/2014 09:04 UTC
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