Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.
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I find when I call the company I get no help. Either the person on the other end does not speak understandable english or if I ask the person to read to me a list of my products ...they read it to me so fast that it is of no help to me at all.
Service is very important and basically there is none.
This system had no effect on my acne, and I would never recommend it to anyone. Not only that, but when I attempted to cancel two customer service representatives hung up on me before learning why I called. When I was able to reach a third representative and cancel I was actually told "Well, that's your loss."
Proactive Acne Treatment – Good To Worse !!!! 5 YEARS Experience! MUST READ
Hi there, i am 23/Male...this review is exactly according to the experience I have had with proactive Acne treatment kit... I Have started proactive when I was around 18 years , a teenager. I have Mild acne and few Bumps occasionally, but otherwise a Smooth skin. I ordered proactive once I saw a commercial on television. I saw it when it was NOT that popular in India and I trusted it paying Rs 2495 for a supply of 2 months.
I used it and discovered that this product did some miracles to my skin transforming it to a glowing one in just 1 month. I then continued this product till I was 21 years. Then I was a bit worried about the amount of price they started charging for the Proactive kit which was now of 3495 Rs a supply a 2 months. I trusted the experience i had and continued it with the price hiked.
Suddenly I realised, the product has STOPPED working for me when it comes to preventing New ACNE from coming. Earlier i thought it may be something related to the weather, but since then it had all gone wrong for me.
I kept on ordering the product in a hope that it would give me those earlier results, but that is when I felt I am just WASTING my money over the product. Till I turned 23, it had been 5 years since I have started proactive, and the last 2 years experience has been Bizarre.
Currently I am at almost the end of the supply and I am NOT even thinking of ordering it again wasting my Money more then what it deserves. Right now my Skin have OPEN PORES , Roughness , Acne marks , Uneven skin tone , and of course ACNE.
It doesn’t seem I have ever had a good skin and Ever Used a Proactive, whereas i have used it for around 5 years and still using it waiting for the Supply to END.
I suggest people NOT to go for proactive and it would make your skin a WARZONE with chemicals fighting and even worsening your skin. Once the earlier results might be Good, but remember, ANYTHING INSTANT HAVE SIDE-EFFECTS LATER !!!
I suffered so I am Just warning You people to Think before you Order it , as It is As effective as Normal Skincare Products in the Market , so why Paying 5-6 Thousand rupees for such a Crap!!!
I would Like to suggest people to for other Mild product rather than going for Proactive solutions , as it Would be very difficult for you to cope with the after-effects once you STOP using it , considering the price Level it is Reaching to , as well as Many UNHAPPY users QUESTIONING its side-effects and NON-EFFECTIVENESS..!!
If you would Tell about this to their Helpline, they would Just questing you about you Way of USING the kit. I have been Using it since 5 YEARS and i Don’t think i am a FOOL!! NOT using it properly since Such a Long time and that too when earlier i had effective results of the product. They just do it to HIDE their FAULTS of the Product. And then they will Insist you to BUY Various other product of PROACTIVE so to GET GOOD RESULTS..!! I just want to as you , if your 3 STEP sysem is NOMORE effective , what would other products do..???????????????
Complete Money waste , and will Ruin your SKIN on LONGTERM...!!
That’s all from me, a Genuine experience from starting Proactive 5 YERAS ago Till Today’s Date...
Do not ever use Proactiv. They are crooks. I had called to cancel my order and was told that I didn't need to cancel my account, they would pause it and I could reactivate it any time. Then, unbeknownst to me, they send me a package I had never requested. When I called to complain, they expected me to send it back at my own cost. After demanding a return shipping label and never getting my refund (months later!), I called to demand my refund and was informed I would never get the shipping charge refunded. I NEVER ORDERED ANYTHING!! Don't ever do business with these thieves.
After suffering from minor acne at the age of 15 i turned to proactic. I found that it made my skin vreak out more and made fine lines and very uneven skin tone. 1 year late i still suffer breakouts. I used the proactiv repairing treatment (step3) after 15 minutes of painful burning i washed it off my face to find where i had apolied the treatment there were very visible burns on my face. I am so upset and cannot sress enough how bad this product is for your skin. Its money spent for burns and a face full of blemishes. I wish i could post a photo so people could see how bad the burns are.
ok... their website sucks. Fort some reasons, sometime, you just can't order online. They tell you to call them to "work on the issue"... forget that... they just give you all kind of bogus reason to force you to order by phone (I guess the telephonist get a commission).
The problem is NONE of the order by telephone are right. all kinds of mistakes... wrong product, wrong quantities, wrong billing amount. You ask to talk to a supervisor... not trouble, they will call you in 60 min! loll what a joke... spent evening trying to explain to 2-3-4-5 different person WHAT is the issue... EASY: CAN'T order online! and I don't want to do it by phone because you always SCREW UP! well... at least the products works (when you can order/get the right one).
I used this in my early 20's and it did cleared my skin and at some point I stopped using it (dont remember why, probably cost or i thought I didnt need it any longer) I Tried it again around age 29 and it didnt work at all. I think depending on the severity this could and clearly does work for many people but if you are dealing with a long term problem like I was you should probably try something else.
Proactiv loves to use the whole "user agreement" bullsh*t. Basically, I purchased only ONE MONTH supply of proactiv just to try it out, unpleased with my dry skin, I knew I wouldn't order again. To my suprise, I had received another package. They had charged my credit card also. As I call to try to explain to them it is unauthorised, they explain that it's part of the "user agreement" that everyone reads of course. I would have to become a member to order the product at all, but if you become a member, no matter what you buy, they ship you the product every month, and charge your credit card without a notice or reminder. You now have to go to the hassle of returning the product and dealing with their terrible customer service.
If they were really enthusiastic about their product, they wouldn't make it a necessity to pay with credit card, but PayPal.
I believe this company is about the money and seems to pay big dollars for the celebrities that advertise it.
P.s only temporarily helped my skin, as soon as you stop, you break out. Hmm... Coincidence? I think not. Don't buy unless you want dry skin, to be hassled, and experience terrible customer service.
I've been a user of this product for 5 years and the product was great. It gave me clear skin however my only complain is their customer service. Recently, I placed an order over the phone. I waited for 3 weeks and nothing came. I called and I was told that i never placed an oder. This incident happened once on my previous shipment. So ok I stretched my patience....placed an order again and was told in 2 days my products will arrive since I had it expidite. I waited for a week, no sign of my product. When I called they said my shipment was cancelled because of a failed credit card. Nobody even called me. I was wondering how could that be when I gave my new c.c info to them. I even made them verify the info to me before I hang up. Well I found out that they did not update my file and they have been using my old card thats why it failed. Now because i could not stretch my patience this time I asked for the manager....requesting to expidite my product giving them 3 days to deliver. Craig the supervisor could not help me. i was so dissapointed. my thing is why would i suffer with their incompetency. i cancelled my order anyway. Im so furious with them.