Although I am mainly clear now, I thought I would try this out.
I notice that even though I said that I had body acne, there was no advice given on the personalized advice page for this (only a quick mention in the glycolic acid video).
Why not put the body acne treatment video on the personalised advice page if body acne is ticked in the questionaire? Or at least have a direct link to the body acne page, rather than having to find it yourself.
Also the replies to the questionaire are not highlighted when using IE9. OK when using Firefox.
EDIT...just realised that the questionaire isn't working at all in IE9. That's why the body acne advice wasn't shown! None of the answers are being recorded.
Just went through the questionaire again in Firefox & was given a lot more advice on the final page.