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Member Since 22 Sep 2004
Offline Last Active Today, 01:05 PM

#3486317 Double Notifications

Posted by Dan on Yesterday, 11:35 AM

Hey. Thanks for that. We are upgrading some stuff right now and notification errors should be fixed within a week or two. We're on it.

#3482226 Your Suggestions For Acne.org Improvements

Posted by Dan on 26 May 2015 - 10:13 AM

I love the idea of an app. Thanks nicmic!

#3481825 New Skin Picking Forum

Posted by Dan on 22 May 2015 - 09:51 AM

Because skin picking is a concern for a lot of people and there was no real home for posts like this, we made a skin picking forum here.

Post away!

#3481262 Blog Photos Not Showing

Posted by Dan on 16 May 2015 - 08:15 PM

Hi billygirl. I alerted my team about this and I'll have them take a look and see what's up.

#3478434 Double Spaced

Posted by Dan on 20 April 2015 - 01:19 PM

Interesting. Thanks guys. I'll have my programmers look into this. I agree the spacing seems a little too much. I'll also have them look into the tablet issue.

#3475743 Site Coming Back Online

Posted by Dan on 24 March 2015 - 10:29 AM

Hey guys. Sorry for the disruption in service last night and this morning (California time at least). We had a DNS issue but it's been sorted out. The site will slowly be coming back up for people throughout the day. You may have needed to log in again, so hi and welcome again! 

#3474797 What's Wrong With The Website?

Posted by Dan on 16 March 2015 - 12:20 PM

Hey guys. So sorry for all of this. We had some issues with our server but hopefully things should be up and working now. Things might be slightly slower for you for a day or two, but we're working on not only fixing the glitches we were experiencing, but making everything more robust and faster while we're at it...stay tuned.

#3468024 Acne.org Won't Work On Phones Or Smaller Screens

Posted by Dan on 14 January 2015 - 12:41 PM

Thanks Melloman. I've asked my guys to take a look at this.

#3441492 If My Diet Is So Great, Why Isn't My Skin Great?

Posted by Dan on 15 July 2014 - 11:09 AM

does it also work on existing clogged pores/blackheads? how long before they go away? is it ok to just use bp not whole regimen for this?


Yes. It should absolutely help hasten the removal of clogged pores and existing blackheads. For some people it is literally overnight that they see a change. For others it can take a few days. For super stubborn cases, it may take longer. I always suggest people follow The Regimen exactly as outlined until they are completely clear and happy with their skin. At that point you can try other stuff like only using the bp and not the whole regimen.


Also, once your skin is accustomed to bp, try adding in 10% glycolic acid in the form of either Acne.org AHA+ (highly recommended) or Alpha Hydrox Enhanced Lotion (will also do the trick but not quite as well). These 2 glycolic acid treatments will help quicken turnover of your skin and prevent future clogs. The combo of The Regimen plus glycolic acid will have your skin looking insanely good. Try it out.

#3441291 If My Diet Is So Great, Why Isn't My Skin Great?

Posted by Dan on 14 July 2014 - 08:40 AM

The Regimen absolutely works on preventing blackheads and clogged pores. It's frustrating for me to see people on the boards struggling when really all you need to do is The Regimen. It's really that simple. 


Hopefully at some point in the future we will find a natural, holistic way of completely clearing people up in some sort of standardized way, and when that day comes I'll be the first to champion it, but in the meantime, The Regimen should fix you up.

#3441121 If My Diet Is So Great, Why Isn't My Skin Great?

Posted by Dan on 13 July 2014 - 09:48 AM

My diet has been great for a long time now. I eat a ton of fruits and veggies. I avoid wheat, sugar, and animal products. I don't eat vegetable oils or any oils for that matter. I eat good fats (cashews and avocado) and some gluten free whole grains like oatmeal. My skin is still sooo clogged up and lately it has been very oily. It was like this before I eliminated meat too. I exercise, get enough sleep, my vitamin D is not low. My stress levels could be lower, but I have an anxiety disorder so it's never going to be perfect. Why is what I'm doing not good enough to have clear skin?


I saw your tweet about this so I thought I'd respond, but then I realized WishClean already took the words out of my mouth:



Acne is multifaceted. Your main cause may not be diet...it could be hormonal, allergic (e.g. cosmetics, environmental triggers), gut-related... so many factors to take into consideration, although they are all interrelated in the end. 

I would add that it could be irritation of some kind, but regardless of what's causing your acne, most of the time active treatment is required. Have you tried The Regimen? You said you tried BP, but I don't know if you've tried strictly following The Regimen. Over my many years coaching people, I can get almost anyone completely clear with The Regimen if they stick to it. Sometimes it can take 3-4 months, but it should work for you. 

#3431417 New Labeling

Posted by Dan on 13 May 2014 - 10:06 AM

Wow, you must have ordered many years ago. Much more than 2. The labels are actually changing again soon, so don't get too used to the one you just got :)  Also, we are well aware of the labels not looking great. We got a big shipment of labels that the manufacturer made the wrong size and I asked you guys if it's cool with you if we use them even though they won't look good. It was either that or throw away a ton of labeled tubes which felt really wrong environmentally.

#3422927 International Customers: What Can We Do To Improve Shipping? Prize For Best A...

Posted by Dan on 27 March 2014 - 04:28 PM

Thanks you guys. I keep passing these along to the shipping team and they're enjoying hearing from you. Please keep letting us know how we can better serve you guys.

#3421537 International Customers: What Can We Do To Improve Shipping? Prize For Best A...

Posted by Dan on 20 March 2014 - 03:57 PM

Thank goodness for google translate :)


Keep the suggestions coming you guys!

#3420917 International Customers: What Can We Do To Improve Shipping? Prize For Best A...

Posted by Dan on 17 March 2014 - 04:22 PM

Hey you guys. My shipping team wanted me to reach out to our International customers to see what we can do to improve your experience with shipping Acne.org products to you.


Please let me know:


  1. Your country
  2. Your suggestion(s)


We really want some feedback to serve you guys better, and they have told me that they put aside a Big Kit Plus for the best answer :)