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Member Since 22 Sep 2004
Online Last Active Today, 01:11 PM

#3489815 New, Improved Version Of The Acne.org Community Going Live Soon

Posted by Dan on 29 July 2015 - 09:42 AM

I'm not sure how a lot of the functionality will work until we beta test it. I'll be asking mods and site watchers to help with that, so we'll all get a peak at it soon. It's taking much longer than we thought to get our skins working perfectly with this new version so the team is still at it full time. It should be a matter of a week or two at this point is my best guess and then we'll beta test this thing and go live!

#3487963 Your Suggestions For Acne.org Improvements

Posted by Dan on 15 July 2015 - 12:02 PM

Interesting stuff WishClean. I am allergic to everything under the sun it seems like, especially Western evergreen trees. Why, oh why did I move to California? ;) I'll take a look at those threads.

#3487960 New, Improved Version Of The Acne.org Community Going Live Soon

Posted by Dan on 15 July 2015 - 11:58 AM

It looks cool! I was going to suggest a realtime chatroom, and it's included. Awesome.

We probably will not be including the chat functionality or the calendar functionality. We had a chat back in the day and it was impossible to moderate well enough. I got complaints from parents and what not and agreed that it wasn't a good idea to have it. I'm looking into the functionality of the new chat and we'll see if we can add it but I highly doubt it. The calendar functionality I just don't think we need, unless you can think of a use case?

#3487852 New, Improved Version Of The Acne.org Community Going Live Soon

Posted by Dan on 14 July 2015 - 04:47 PM

I've been waiting for this literally for years. Our community software people have finally released version 4 and it looks amazing. I've got the programming team upgrading everything and we're almost ready to go. Should just be a day or two or three (edit: we keep finding bugs. hoping to do final testing Monday and go live sometime next week). 

https://www.invisionpower.com/features (scroll down)

Let me know what you think! 

#3487728 Why The Change In Aha/glycolic Acid?

Posted by Dan on 13 July 2015 - 06:22 PM

Hi krsone,

I'm sorry to hear about your frustrations. Because we use a lot of naturally derived ingredients there can be variances from batch to batch. Also, higher temperatures may cause this product to decrease in viscosity. You might want to try storing it in a cool, dry area. 

Rest assured that all of our products are triple batch tested and quality assured throughout the manufacturing process, but there are always variances between batches. Even if it might be slightly thinner or have a slightly different texture, it has the same effectiveness every time.

#3487341 Your Suggestions For Acne.org Improvements

Posted by Dan on 09 July 2015 - 04:58 PM

How are the "trending" products in the product & treatment reviews section calculated? It's not clear.

The reviews section is our own algorithm. The trending section is based on products that have been reviewed a lot lately so people can see what people are talking about a lot lately.


For the acne myths section, you know I have some issues. Although the Diet & Acne "myth" has been updated with more information, I think it needs to have more sections/ factors included. Since you acknowledge in the myths section that (most) dermatologists are not expects when it comes to acne, it goes to say that noone knows everything about acne, hence we do not know enough about the diet-acne diet-stress etc connections. What is great about the Diet forum is that it allows users to test new theories that will never be funded by pharmaceutical companies (except when supplements begin to become regulated by the pharmaceutical industry, as it is happening in the EU/ UK). It would be great if you could add some research on the acne-histamines connection, as that is linked to chronic inflammation. A low histamine diet seems to be catching on on the forum and I truly believe it can help people who are frustrated with diet and topicals. I'm sure you are receptive to new solutions, so please give it a look.

Can you give me a link to where people are talking about this and also any links to science behind it? I'd love to look into it.


Hi -
Ok, thinking big - what about a breakout tracker? Something people could log into as part of their profile (that they could make public if they like) that functions in the same way as what people use in the their logs to track their progress. It could very easily be in the form of a survey they might fill out daily (theoretically) or with whatever consistency they decide that then populates to a table or a figure they can see from their profile. They could fill out the number of new/ active/ healing pimples, quality of skin rating on a number scale or maybe a sliding scale (oily <-> dry, red <-> blanch, etc. Then, this survey could populate the numbers to a graph or a figure of some kind, that provides a way to track improvements/worsening over time. 

Interesting. I'll keep this in mind for a possible app addition if/when we do an app.


Also, Dan, if you have some downtime (ha!), I'm waiting for you to develop a natural product line... along the lines of the Image Ormedics line but more affordable :)

What do you think would go into a natural product that would actually clear someone 100%? I like all acne.org stuff to fulfill the promise of 100% clear skin.

#3487339 Friend List Issue...

Posted by Dan on 09 July 2015 - 04:49 PM

Interesting. Since we're upgrading to the new version of our community software, let's wait until that goes live and see if this is fixed. If it's not when that goes live we'll fix it up.

#3487337 Product Review Issue

Posted by Dan on 09 July 2015 - 04:46 PM

Sorry, this was a maintenance thing. We were updating some backend stuff and got some bugginess. I'm glad it's working well now.

#3486317 Double Notifications

Posted by Dan on 30 June 2015 - 11:35 AM

Hey. Thanks for that. We are upgrading some stuff right now and notification errors should be fixed within a week or two. We're on it.

#3482226 Your Suggestions For Acne.org Improvements

Posted by Dan on 26 May 2015 - 10:13 AM

I love the idea of an app. Thanks nicmic!

#3481825 New Skin Picking Forum

Posted by Dan on 22 May 2015 - 09:51 AM

Because skin picking is a concern for a lot of people and there was no real home for posts like this, we made a skin picking forum here.

Post away!

#3481262 Blog Photos Not Showing

Posted by Dan on 16 May 2015 - 08:15 PM

Hi billygirl. I alerted my team about this and I'll have them take a look and see what's up.

#3478434 Double Spaced

Posted by Dan on 20 April 2015 - 01:19 PM

Interesting. Thanks guys. I'll have my programmers look into this. I agree the spacing seems a little too much. I'll also have them look into the tablet issue.

#3475743 Site Coming Back Online

Posted by Dan on 24 March 2015 - 10:29 AM

Hey guys. Sorry for the disruption in service last night and this morning (California time at least). We had a DNS issue but it's been sorted out. The site will slowly be coming back up for people throughout the day. You may have needed to log in again, so hi and welcome again! 

#3474797 What's Wrong With The Website?

Posted by Dan on 16 March 2015 - 12:20 PM

Hey guys. So sorry for all of this. We had some issues with our server but hopefully things should be up and working now. Things might be slightly slower for you for a day or two, but we're working on not only fixing the glitches we were experiencing, but making everything more robust and faster while we're at it...stay tuned.