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Member Since 22 Sep 2004
Offline Last Active Today, 09:51 AM

Posts I've Made

In Topic: Blog Photos Not Showing

16 May 2015 - 08:15 PM

Hi billygirl. I alerted my team about this and I'll have them take a look and see what's up.

In Topic: Shipping Fee

27 April 2015 - 12:42 PM

Go ahead and put what you want in your cart and on the checkout screen after you've entered the ship to address it'll update with how much shipping costs.

In Topic: Checkout Problems (Firefox 37.0.2)

27 April 2015 - 12:40 PM

Thanks. Just passed this along to the team.

In Topic: Problem With Bp And Customer Service

27 April 2015 - 11:59 AM

Hi PrincessPadme,

A couple things:

1. Check your spam folder. Our customer service is awesome about getting back to people quickly and I'm certain they didn't ignore you. If there's nothing in spam you can always call them at 1-800-773-7803 in the future.

In the meantime, I sent you a private message. I don't like anyone waiting around for responses. I'll make sure you're taken care of myself. I personally approve every batch of BP and they are all smooth, so I'm not sure what it is you're experiencing, but PM me back and let's figure out what's up.

In Topic: Double Spaced

24 April 2015 - 11:30 AM

Thanks Dollah!

It's back to normal now.