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I'm Not Sure If My Purchase Went Through?


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#1 TayerLarin4

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Posted 14 March 2014 - 05:10 AM

Hi everyone, I am new this website! I just purchased the acne.org bit kit treatment but once I put my card information and such it didn't show the transaction! It said you have nothing in your cart. I kinda freaked out inside so I called my phone to make sure that it went through. They took the money but I am still waiting for the message for my account # for the purchase to come up. Am I worrying over nothing? Has this happened to you guys?



#2 Brandy

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Posted 17 March 2014 - 07:44 PM

Please send an email to support@acne.org and let one of the customer support agents check on the status of your order. We do not have access to your account or order info here, and thus aren't really able to help you with this.






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