@Panos: We don't "take" the oil - we pay 2 x the going market rate for it because we resent the way the local farmers are exploited by the oil traders. Prices are getting lower every year. Some small farmers are refusing to sell at those low prices and use the oil themselves instead. We actually pay much more, since the farmers refuse/cannot give us a tax invoice. We also did not manage to get a legal invoice from the dispatcher. So we can't deduct any of the expenses related to the oil purchase. But it is worth it nevertheless. Western-Cretan olive oil from the interior is perhaps the best extra virgin olive oil in the world.
And please stop sending me private messages with profanity:
(In the PM, Panos objects to me using his real name because he has "friends reading this forum" As if I don't have friends and (potential) customers reading this forum!). Since you used my real name/company name in an anonymous "hate" posting, I thought it was only fair to even the playing field. Alas, I have to be subjected to your continued anonymous attacks here.
@Anna: We have firewalled the entire Middle East, that means we do not receive emails originating from there either. I am sorry about that - I did not know that that would be a side effect. You should have received some kind of error message about that? As I said, there is nothing a business wants to do more than sell to whomever wants to buy, However, when those sales turn into a net loss, we, as a business, are forced to react. Lots of US-based companies only sell to the US. Lots of German companies only sell to Germany. We sell worldwide, but countries that gave us too much trouble, we eventually blocked. It is not just problems with the postal service. It also is hacking attempts, malicious competitors (plagiarism, DDOS attacks etc.), disproportionate burden to our service department (which is just me), etc. Based on years of experience with all that, we decided to block certain countries. The decision to "drop" a country is never taken lightly. We always "dropped" a country initially only for a few months until we gave in to appeals such as yours. When we again experienced disproportionate headaches of various kinds, we made the final call to "drop" a country permanently.
When we get bigger so that we can employ another support person, we may re-include certain countries again. Greece and Israel are prime candidates to be re-included in the list of countries we ship to.
Anna, please email [deleted afterwards by Sarah].
Tell me what products you need and I will see what I can do.
Edited by SarahVaughter, 15 March 2013 - 09:28 AM.