UGGHHH. I'm about to freak out on my dermatologist office. I've called those sons of bitches twice today - gave them my name, my phone number, specified why I was calling. You think when they hear the word iPledge they would get the frickin' ball rolling! But no, I got a "What, say that again? You need the doctor to do what?" I mentioned the blood test and that it was my second time calling, and then they said they would need to check my records. I told them this was important and that I hope to receive a call back today. I'm starting to get all paranoid...I only have until Friday, then I am locked out. I can't have that happen.
I understand.. when I had my first derm appointment, she said to come back in 4 weeks, lalala, so a few days passed and she had never told me how to get my password or what I actually had to do with iPledge. My mom calls, and asks how to get my password and if I need to do anything with the iPledge system before I get my prescription, the first lady said no on the phone, the second said my password would be EMAILED that same day, and then the third said I had to answer questions that day. After an hour and a half, my mom finally realized the password would be mailed to me within 5 days.... talk about stupiditiy..
WOW. I can't believe that your dermatologist didn't inform you about getting the blood test! I'd expect the receptionists or whoever answers the phone to be a little confused about the whole thing, but not the dermatologist. My dermatologist told me that my username was going to be mailed to me. I was so confused. Then I called iPledge and they told me it was the number on my card that I got from the booklet, and I was like, oh alright!
I have a feeling this whole iPledge thing is going to be a real pain in the ass every month! If only my doctor's office was a little bit more informed about it, it wouldn't be that bad.
Edited by kaydon, 23 April 2012 - 02:25 PM.