You might try applying one pump all over your face, and when that is almost absorbed but not completely, then apply the remaining BP.
You also might be able to stay clear with less than 2 pumps, which is more BP than is needed for most mild-moderate inflamed acne cases, IMO. I have moderate inflamed acne and my skin stays clear with about 1 1/4 - 1 1/2 pumps of BP twice a day.
I started out the regimen using a similar moisturizer (Clean & Clear Dual-Action Moisturizer or something like that, it had 0.5% SA in it). I would say that this was a mistake for someone starting out on the regimen, especially in cold winter weather - it just didn't moisturize nearly enough and the SA added a tiny bit of irritation.
That said, I think for someone who has been using BP for a long enough time to have no issues with a large amount and who has oily skin, this kind of moisturizer isn't a bad idea. SA itself at higher concentrations can work with BP at the same time, too, but you have to be used to the BP and know how it manages your acne before adding this in. I've used Dan's 2.0% salicylic acid tester product once a day on top of the BP and it's been a great addition, IMO, with no excess irritation. You just can't jump into these things is all.
When this has happened to me, it's because my hands aren't 100% dry. Any tiny amount of moisture on your hands will cause the BP to slip around. Make sure you dry your hands thoroughly before putting any product on them.
^ What's your acne like? You might consider staying on oral antibiotics while adding in the regimen as topical therapy. I've heard that a lot of derms actually recommend a similar routine to patients on antibiotics so that their acne does not become antibiotic-resistant. If that combo doesn't seem to cut it, though, then I think accutane is something to talk about with your derm.
No no NO. The forums are NOT the best way to contact Dan/customer service about specific order information in a timely manner. As Brandy said above, use the order information link at the top of these forums. Using the forums to sort out problems with your own specific order is inappropriate, which is why I have hidden your post from general view. The forums are for questions about Dan's products, how to use, issues with the formulation (like this thread), general shipping queries, etc. They are absolutely not for resolving problems with your particular shipments, which clutters the boards and makes them less useful for others.
My biggest concern is actually not your BP or moisturizer, but your cleanser. What is "ACNE AID" cleanser? If it has BP or salicylic acid in it, it's going to dry your skin out unnecessarily but not actually be on your skin long enough to help much with the acne. You want a gentle unmedicated cleanser, like Cetaphil or Purpose.
My 04/10 expiration bottle of BP with butylene glycol doesn't have these issues that people are talking about. I think the propylene glycol vs. butylene glycol thing might be misleading. The problems described seem to be limited to the fresh 01/11 bottle, which is definitely not the first batch to use butylene glycol.
An 8 oz. bottle of BP ought to last you about a month when using a full two pumps twice a day. Each pump is 2 mL of BP, if I remember correctly, and there are 236 mL in an 8 oz. bottle, so that works out to be 29.5 days of BP.
You might find that you don't need two full pumps of BP, though, and can stretch it out even longer. I've found that even with my moderate acne, about 1 1/4 - 1 1/2 pumps twice a day does a good job of keeping my acne controlled.
I think that's a nice idea, but trying to convince people that Acne.org sells things that DON'T break you out, rather than just things that treat breakouts--that's a very hard brand message to convey.
Let me offer an anecdote: a couple of weeks ago, a male friend was visiting for a few days and stayed at my apartment. He brought his razor but forgot shaving cream, asked if I had any suggestions. I was like, sure, try this cleanser I use (yours ), it lathers up really nicely and should do the trick. He tried it, and afterwars he was sooo excited, "Best shave I've had in a long time, this is great stuff, thanks!" etc. It was one of the old blue bottles, not the newer white ones with the clear Acne.org labeling, so it wasn't obvious where I bought it. He asked me where I got it, so I told him I get it online from a site called Acne.org, and then he looked perplexed. He doesn't have acne problems, doesn't need acne treatments, just wanted a good shave, and was confused when I told him that even though this isn't a special acne cleanser in any way and is meant for all skin types, it's only sold through Acne.org. Even though it's a really amazing product and he loved it after trying it himself, the message that it's just a good product that won't break you out just didn't get through to him, and that's with me as an enthusiastic personal brand ambassador, not shy about the Acne.org name.
You've been using the same concentration of BP, but not the same amount. You don't use nearly as much BP on Proactiv as you do with Dan's regimen. It absolutely takes time to build up to that large amount without insane peeling and dryness, even if you have used BP before through Proactiv. When you start using Dan's gel, use about the same amount as you are of the Proactiv lotion now, and then gradually increase that up to 2 full pumps or so.
My answer to this is basically the same: you aren't using nearly as much BP with Proactiv as you will be on Dan's. If you were, you almost certainly would have experienced fairly severe dryness. Even with oily skin, you'll very likely need to be using moisturizer. If you get shiny, dab the oil off gently with a tissue.
You're exactly right, use sunscreen after the moisturizer, and reapply every few hours while you're outside. I like the Banana Boat kind in my signature. This way you won't burn (BP makes you burn easily) and you won't be exposing your skin to UV damage.