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Acne Supplies Checkout Problems?


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#1 MarthaMary

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Posted 05 June 2005 - 06:47 AM

I wanted to buy The Regimen's bp gel. However, the checkout page cannot load. Can anyone help?

#2 Joel

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Posted 05 June 2005 - 06:26 PM

Which page(s) aren't working for you?

#3 MarthaMary

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Posted 06 June 2005 - 05:41 AM

Thanks for your reply. The checkout page. After adding the gel to cart, I click on checkout and the page cannot load.

#4 Joel

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Posted 06 June 2005 - 07:21 PM

This sounds like your browser doesn't like the encrypted SSL connection. Have you had trouble on other encrypted sites using SSL (other shopping carts)? The https:// address prefix indicates you are on a secure connection.

We are switching to a new host later this week, so maybe that will help fix this issue. There have been other customers that have reported a similar problem.




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