Did they change the formula or something? I had the exact same experience as the previous reviewer. I have used various Cetaphil cleansers including this one a number of times in the past with no ill effects. About two weeks ago I bought a new bottle of this and I've broken out quite notably. I'm not PMSing so my face should look great this week. I haven't changed my treatment regimen. This is the only culprit I can identify. Weird.

Cetaphil worked for me a few years ago, and I decided to try it again recently, only to find that it made me break out severely. I've never had this bad acne before and I really don't understand what happened, because this is indeed a GOOD product. I still recommend it because it's decent but for me personally this time around, it completely sucked. Made my breakouts much worse :( Try it for a month or so before making a judgment.

I just started using this product, and I am thrilled with the results. I could feel new pimples coming in, and this stopped them in their tracks for the most part. Plus red marks from old breakouts are starting to fade. Great product.

This facial cleanser is not helpful for any skin-type. It does not get rid of most, or if not all the bacteria on your face and does leaves a sticky residue afterwards. I do not recommend this product at all.

I research all my skin products extensively before i buy them, as I did with this one, the reviews were mostly good so I got it. At first it was a great cleanser, did its job seemed to be clearing my skin a little and didn't strip my skin. But, I continuously used it for a good 2 months and keep breaking out, I didn't think it had anything to do with this though. But one day I started using my moms face wash (basis for sensitive skin bar) only for about a week cause that one started to dry out my skin, but in that week I could see my skin was clearer, less inflamed and overall healthier looking. After that I completely stopped using cetaphil and switched to the body shop calming aloe cleanser and my skin has improved a lot. I don't know what it was but it seemed like the longer I used cetaphil the worst my skin got.

This is very inexpensive for a big 16fl oz bottle!

The cleanser doesn't lather which is good because it doesn't leave any residue that can dry the skin or clog your pores! Also this cleanser last avery long time

I can successfully say I've graduated from "moderate" acne to "light". Awesome cleanser and highly reccomended :D

I use this. I've been using this. If this isn't working for you, odds are it's probably the medication your using not this. That's what I have experienced anyway. Also, if this seems to be too irritating for anyone, go and try the Cetaphil Sensitive skin wash. That should help you.

I have been using this for about a week or so and i have noticed that my acne has actually gotten a lot better! I love this product and will continue to use it!

I've been using this product for over a year now, and I would definitely recommend it. It smells like something you would put on a baby.(: it cleans your face and make up REALLY well. But, I don't know if it's just me, but it dries up my face. It's not a bad thing since I can put on moisturiser (don't know if that's spelled right) on it and my face is good as new. It helped prevent my face from getting more acne and doesn't irritate the skin! :D I also have oily skin and as soon as I started using this product my skin is less oily! So I would sooooooooo recommend this!!!!