When I came out with the benzoyl peroxide pretty much everyone loved it. Then you guys gave me the feedback that you wanted non-paraben preservatives. I changed to non-paraben preservatives and pretty much all of us have been happy clams ever since.

Then I came out with the cleanser and pretty much everyone loved it. But then a few people gave feedback that they wanted it more moisturizing, so I added 10% more moisturization and pretty much all of us have been happy clams ever since.

Recently I released a moisturizer as well. Again, at first most people loved it. But now a few people have been letting me know that the current moisturizer is giving them some flakiness after a few weeks of use. I’ve also gotten other complaints about the moisturizer. So I had a talk with our manufacturer today and we are going to do two things to the moisturizer. (1) We’re going to swap out stearic acid for another ingredient. Stearic acid is most likely the culprit as far as the delayed flakes go. (2) We’re going to sap out bisabolol for licochalcone, an even better anti-inflammatory which is beneficial in the lipase process and thus beneficial for acne.

What’s my point? Just that I appreciate your feedback. We’re in this together and together we are going to keep making the best acne treatment products on the planet. To this end, Joel and I are making a form that we’ll put on the web site soon so that more and more of you can let me know exactly what you like and what you want changed. I’ll keep you posted on that.

Thanks everybody!!

I had a total brainstorm moment at the gym today with a friend. I’ve been redesigning the products and they are a little blah–see the attached pic for a rough mock-up of how they’ll look. I like them because it’s handwritten now, but it is bordering on generic. So I was thinking, “how can we get people involved and how can we incorporate a little color?”

And then it came to me. What if I asked you guys to submit “what do Acne.org products mean to you?” artwork. I want to leave the parameters pretty wide. It’s not so much, “make an icon for a cleanser” or “make an icon for a moisturizer”, but rather, “what do the regimen and acne.org products mean to you?” Any kind of artwork is welcomed, but here is what we need so we can print it:

max size: 1.5″ X 1.5″
300dpi or greater
any amount of color is fine
hand drawn/painted and scanned is absolutely acceptable

I’ll be choosing 3 designs for now. One for each product. I can offer the makers of the winning designs a year of free product (12 cleansers, 12 BPs, and 12 moisturizers, and a body buddy if you want one). Sound fair? If you’d like to submit artwork, I need it fast–like in the next two days would be preferable because these are going to print soon. You can email them to dan@acne.org. Looking forward to it!