I coach people through The Regimen regularly. Something I’ve always noticed is that it’s much harder to get them cleared up when they are on alternative products. When I get them on Acne.org products they clear up nicely. Sure, sometimes I need to get them to be more gentle, avoid getting sunburnt, etc. but oftentimes it’s as simple as just getting them off of other products and on to Acne.org products.
Recently, I asked a bunch of people to look at The Regimen pages and tell me what products I thought they should use. Almost unanimously, they said the impression they got was that they could just as easily use alternative products on The Regimen and get clear. This is not the truth. What I’ve always tried to communicate is that you can theoretically use alternative products on The Regimen, but you need to choose them carefully and they may not work as quickly or as well.
Therefore, I have removed alternative products from The Regimen page. I feel it is a disservice to send people on a wild goose chase from the start. I’m getting way too many people telling me that they think The Regimen is not working when they are using alternative products and ultimately getting cleared up quickly when I get them switched over to Acne.org products. If you are currently on The Regimen using alternative products and having problems, this may be the cause.
I still mention that you can use alternative products on the FAQ and of course people are welcome to discuss alternatives on the forums and around the Internet. I just wanted to keep you guys in the loop as always.