Comments on: Responses to your feedback… http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/ The latest from Acne.org and DanielKern.com Tue, 21 May 2013 06:18:00 +0000 hourly 1 http://wordpress.org/?v=3.5 By: Jessica http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-37716 Jessica Wed, 06 Jul 2011 08:59:09 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-37716 Hi Dan. I found your site via googling “shea butter for acne” as it works really well for me for cuts, scrapes and rashes. That might be how many people are finding your site, and hence the focus on the treatments in the blogs vs. the regimen.
I want to congratulate you on your website! Even though you’re not a doctor, you present scientifically sound advice from what I’ve read, and you allow a forum for free speach about what’s not medically recognized. I think it’s altruistic of you to be presenting how to follow your regimen with OTC products, and not just pushing your own products.

]]> By: CVD http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-32776 CVD Thu, 17 Feb 2011 15:43:58 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-32776 Hi Dan

Your site is a lifesaver. I think it’s perfect just as it is but things can always be improved and I’ve emailed suggestions from time to time. What I like about your site…what is brilliant about your site…is that you’ve included other viewpoints and created a community where anyone can get support regardless of what treatment they’re doing. Not all of us can use BP (I get an allergic reaction – verified by my derm) but I have felt totally supported in my journey to understand my acne better. Having a place to voice my experiences and reading what other people are going through has made a huge difference in how I treat my acne. I finally got up the nerve to follow through with some recommended testing that I put off for years and am finding out about hormone imbalances and allergies that have made my acne worse. Now I’m doing treatment that is specifically designed to treat these problems and my skin is clear. Your site gave me the courage to do what I needed to do. Thanks!

]]> By: Tiassale http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-25018 Tiassale Sun, 25 Apr 2010 18:01:12 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-25018 Hi Dan,
I started the Regimen about a month ago, and i’m seeing a little improvement :) I was greatly discouraged at first, and the message boards have been much of the source of my encouragement.. I knew i would have to suffer for awhile to see results and what encouraged me most about trying the Regimen was how open the site is about what to expect and how it is done. I felt like i knew what i was getting into and what was required of me. I’ve never seen anyone go into detail about how to use their products. I like that the message boards are open to discussing different products; I’d feel nervous about buying something when the person says it is the only thing that works *exclusively*. It’s nice to be able to talk with others about their progress and opinions. I’ve needed encouragement dealing with dryness and issues like that, so it’s nice to get more info on things that are not stressed in the regimen videos.
One thought i had was in the regimen videos to stress that new users need to adjust to BP slowly. I made this mistake starting out and lost a lot of time from trying to go too quickly. Then i wasn’t sure how much to use and then finally found the “how much to use” page.
I like the fact that you stress it is not a quick fix. Most people are looking for an instant solution, but there isn’t one. I like the site layout overall, everything is organized and easy to find. It’s also not overdone. I didn’t realize you were selling products at first, but it didn’t take long to figure out. I found the step by step regimen instructions and watched the videos. It’s nice to know you care about all of us and not just making money :-P Thanks for all your great work making and maintaining this site :D

]]> By: jany http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-24630 jany Wed, 07 Apr 2010 23:09:33 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-24630 im glad i shall your video now i can have ideas

]]> By: Faithhope21 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-20330 Faithhope21 Sun, 27 Sep 2009 22:03:55 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-20330 To be totally honest….I LOVE YOUR SITE!!!!!!!!!!! Heres my story on how your website helped me and is still halping me get through this stage in my life—>
Durin my freshman year i got acne nothin that is bad enough to be called Severe but it was still mild/moderate…I sometimes would even get a painful cyst that i would hate people to see and i would skip skewl ALOT due to my embarrasment….So after a lot of depression and pain i finally got fed up with this and i got on the internet and decided to do some research…
Thats when i stumbled upon your website and when i found it i thought..”Oh no just another site promoting some lame ass product” (Not that im callin the regimen lame) So i was about to leave when i decided What the hell might as well take a look and i am soooooo happy i did!!! I signed up that same day:)
Now whenever im feelin depressed or alone and i feel i am surrounded with people with beautiful clear skin i remember this site and that their are others out there like me who r always willing to lend a hand and support:) So if you read this this then I just want to say THANK YOU DAN!! For everything including this amazing website which so far has helped me find solutions and make me a little clearer with every post:)

]]> By: Leo http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10949 Leo Wed, 04 Mar 2009 03:07:01 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10949 About the comment that you mention at 2:30, I have to agree with the guy. I feel that the front page lacks a professional look and looks a bit “homegrown”, which gives it a sense that the website isn’t very serious. I think it’s great that you really want to make Acne.org an organization that stays close to its members, but you have to do a balancing act between that and keeping a more professional look.

If you want to get really technical about website design, you should look into usability research for your website. Essentially the goal of a website should be to have access to data/information as easy as possible with the least amount of thinking. This is done best in the planning stages when you decide how to organize the design. You can also perform user research tests, do eye tracking tests to see how users view the website, diagram mental maps, etc.

But that kind of research might be out of your current budget and might be overkill. I would help you out with all that but unfortunately my abilities aren’t up to par yet (hopefully it will be in 0.5-2 years). But to get to the point, usually the more things there are on screen at any given moment, the more harder it is to navigate. Currently when I navigate around your website, I can find what I am looking for, but it takes a while, and there are tons of links everywhere. You may want to consider consolidating some of the pages and restructuring the navigation of the website. Less can be more!

]]> By: Derek http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10921 Derek Mon, 02 Mar 2009 22:32:39 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10921 Andrew, Dan has already created a printout just like the one you have described.

http://www.acne.org/checklist.html

]]> By: Andrew http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10902 Andrew Mon, 02 Mar 2009 11:16:00 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10902 Dan!

I had an idea earlier in response to you saying that people don’t follow the regime.

Why not create a simple page that can be printed out and stuck in the bathroom, with the simple steps listed?

That would mean people have a reference to look at while actually doing the regime :)

]]> By: Derek http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10892 Derek Mon, 02 Mar 2009 01:14:19 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10892 Dan,

On the homepage, I think that the ‘Get Clear’ button is not an obvious Button/Link.
It looks more like Just an image than a link. So, I have 2 Ideas that would help this.

1.) In the button make it say ‘Click Here’. So the button would say something like
“Get Clear by Clicking Here!” (Just maybe not so Corney…) Haha.

2.) There is this thing called a Rollover Link. It is an image (just like what you have) but
as soon as your mouse goes over it is changes to a second image. Here is an Example
(Hover/Click your mouse over the Blue Squares and watch the magic!)

http://www.howtocreate.co.uk/tutorials/jsexamples/testingRoll.html

With this I think MANY more people would click on the link and this can be done in
no more than 5 minutes. It’s very simple.

On a side note: Your product has saved me. I had literally scheduled an appointment with the doctor to get Accutane, but then stumbled upon this site, ordered the product, and canceled the appointment. Now, 3 months later, my face is 100% acne free, and 95% of my red spots have gone away! Thank you Dan!

~Derek

]]> By: jesskite http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10869 jesskite Sun, 01 Mar 2009 07:45:01 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10869 Dan…I don’t know if you’re still reading this page…but I think it would be great if acne.org got big. However there is a big glaring type on the mainpage that I think detracts from what you’re trying to do!! It says something like “treatment and communitysince 1996″–you need a space between community and since. Every time I see that it bugs me.

Sorry, I just really find that attention to details like this is what separate major player companies from small ones. Sometimes I won’t even consider buying stuff from a company if their website looks unprofessional (I do a lot of my shopping online). My opinion is that if you want acne.org to get big you need some general improvement to your web design too. It’s okay now but it could be better.

]]> By: KyonMin http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10863 KyonMin Sun, 01 Mar 2009 04:38:37 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10863 I remember coming to this site years ago and buying the first product you produced(it came in a tube). I never said how great it worked for me. I am definitely buying your new set. My comment to your last video was based upon my experience with your regimen, I just think somehow the regimen should be the focus. It seems to get lost amongst all the other topics. Perhaps it needs a separate message board with topics just related to the regimen? That way people go to that one first and don’t get distracted by all the other topics.

I totally agree it would be great to find an all natural solution.

]]> By: Smiley :) http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10858 Smiley :) Sun, 01 Mar 2009 02:39:30 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10858 Hi Dan!
Thank you so much for dedicating yourself to such a great cause! I have suffered with Acne all my life and the regiman has really cleared me up and changed my life! When I discovered acne.org (when browsing the web), I did not first realize that there was a regiman, I thought it was just a place for people to share thier experiences. When I realized that you were offereing a solution, the only reason why I was willing to try was because you were not out to sell your products, but rather you porterayed that you sincerly wanted to help others.Thank you! thank you! thank you!

]]> By: Dave http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10839 Dave Sat, 28 Feb 2009 03:19:26 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10839 Also, you may not have the budget for this but I will throw it out there anyway. It might be good for you to temporarily hire (maybe for one month) a reputable marketing and branding consultant to help you pinpoint your messaging. Maybe this person could help you develop a message with as clear a focus as possible so that you know you’re on target. That’s just a thought.

]]> By: Dave http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10838 Dave Sat, 28 Feb 2009 03:13:15 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10838 I’d like to add one thing. When I first came to this web site in 2007, I found the message of the regimen clearly posted, but I did NOT follow it because I thought it was a basic solution for people with MILD acne. I had already used countless BP treatments in the past, whether it be over-the-counter, ProActiv or dermatologist prescribed. But because I wasn’t using those treatments in the same WAY that you showed me how to use BP, I ignored your regimen thinking it was something I had tried before. One year later I came back to the site, thoroughly researched the regimen, and decided to give it a shot. I’ve been clear ever since.

One thing that I would stress to you, Dan, is to make sure people know this isn’t the same old BP treatment that every other product offers. Empahsize that by using a LOT of BP (an amount that is almost counterintuitive) it oxygenates the skin and PREVENTS acne from forming. One of the big reasons my BP treatments hadn’t worked is because I wasn’t using it in a way that would oxygenate my skin and prevent bacteria. Make sure people follow the regimen religiously and possibly explain why it’s different from what other companies/products are offering. I think providing a compelling rationale for the regimen and the theory is very important. To other users like me, who have tried almost every kind of treatment and every type of BP treatment, this is good to know.

I just wanted you to know that. And thank you for all that you have done. We love you Dan.

]]> By: jo the girl http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10837 jo the girl Sat, 28 Feb 2009 02:58:18 +0000 http://www.acne.org/blog/2009/02/26/responses-to-your-feedback/#comment-10837 I love the web site just as it is, I personaly think that dan is not being greedy, and wants all the atention for his regimen products. as many probably know they are some people that are allergic to BP, so thanks to dans site they have other alternatives that may work for them. This site is a god sent website because of you dan i’ve learned so much about this aflicting condition and how I may treat it. thanks for the hard work dan to keep us all informed. LOVE YOU DAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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