The fascinating debate Continues…

34 Responses to “Tubes vs. bottles”

  • themintyness

    I like the idea of tubes and toddles (sp? no idea how to spell it)! I would like the bottles except that they’re not very travel friendly and my cleanser had a broken pump (it leaks from the base/neck of the pump, not the bottle itself).

    OR you could use the bottles, but make them more squeezable and have that flip-cap on top of the bottle. For me, that would be the idea situation.

  • Gyroscope352

    Awww, the old packaging! How nostalgic. Good days.

    I’m glad you’re switching back to tubes for the BP, Dan. I think it’s a good move. I like the pumps for cleanser and moisturizer, though. Thanks for listening!

  • Colin

    I love the bottles. I use your AHA+ in tube form and I seem to place my stuff on edges alot and the AHA+ has a broken lid, no big deal though.

  • Douglas

    Great news Dan, BP really is better off in tubes. I could cry when I see how much is REALLY left in the bottle and it’s a lot of effort cutting the thing up to get the last remaining contents out and it’s just plain messy. But yes, tube/tottle is better!

  • Cruz

    Awesome news! The tubes were so much easier to use than the bottles; not only could you really squeeze as much out as possible, but once you had done that, cutting the tubes in half was a 2 second job.
    Like Douglas said, cutting the bottles is a messy job, and it was something that had to be done because there was still so much BP left in there even after the pump had stopped working.

    Nice work Dan.

  • Realme2008

    Yay! I loved the old tubes. I’ve never seen a toddle up close or used one of those though, so that should be interesting. I do think you should keep the bottles for the moisturizer and cleanser though, because I love those in bottle form!!!! I agree though with that the actual treatment should be in a bottle/toddle. Great thinking!

  • JPT921

    After my first bottle I used a razor blade and cut all around the center of the bottle. I got plenty out and it was really easy to do I dont see why it is such an issue? I enjoy using the pump simply so I can get consistent portions. I just wanted to let you know that you don’t have to use sissors.

  • JP

    TUBES!! lol tubes are better for many reasons. The main reason being that a tube is easier to get ALL the BP out of. When you’re getting low you can squish the BP out of the tube, while a bottle its a little more difficult. Tubes must be cheaper than bottles too, no?

  • cool as kim deal

    I’m very intrigued by the tottles! Thanks for taking customer feedback under consideration. You can’t please everybody but I think a tube or tottle will satisfy more people than the bottles. The bottles aren’t awful, they just are a pain for the last couple of weeks of BP left in them. Looking forward to whatever option you go with!

  • Dave

    I’m pretty intrigued by this idea. As someone who has only used your bottles, I’m kind of sad to see them go. The thing I really like about the bottles was that you could see exactly how much BP you need to make the regimen work. But the leftover inside the bottle is annoying. So after being a huge supporter of the bottles, I’m pretty cool with switching to tottles. I’m finally coming around.

  • Dave

    One more thing. You mentioned BP specifically in your video. Are you planning on changing all of the products to tubes/tottles or just BP?

  • Mark

    Arguments:
    1.Cost of producing tubes might increase since they would have to buy new machines to do the job.

    2. WIth tubes, inconsistency of portions would likely happen. Remmember what dan posted about consistency with BP–should be 2 pumps, so if one uses less they’d most likely won’t get the full benefit on the product. If they put more, then that’s just a waste.

    *I really think that inconsistency defeats the purpose of a regimen.
    d
    Suggestion: mighy it be better if produce “refill bags”, so you could squish all of the contents into your bottle and push the remaining old BP to the suction tube?? Then you would get all the contents and consistency.

    Thanks for reading.

  • John_Rambo

    I’ve been on the regimen for a number of years now, and it has saved me from a lot of mental anguish and embarassment. Thank you for that Dan! I can honestly say that you have changed my life for the better.

    I agree that the best aspect of the bottles is that using two pumps delivers the correct amount of BP, so there is no guesswork involved in trying to determine dosage.

    There is definitely some waste if you don’t cut it open, but I wonder what the overall percentage is. Somewhere between 1-5%? When you can’t determine exact dosage you could easily be wasting more than that each day. Think about how much variance there is as you squirt BP out of a tube — you could easily use 10-20% more on some days, and in fact would be getting less for your money (since you are using more than you need on a daily basis).

    I used to get annoyed with cutting open the 4 oz tubes, so I would always set them aside and open a new one, until I would have 10 or so of the nearly empty tubes stockpiled and would finally get around to cutting them open.

  • jesskite

    i use a different brand of 2.5% BP and it comes in a tube (Paula’s Choice). It really isn’t that hard to judge how much you are using, I tend to follow Dan’s suggestion for the Neutrogena on-the-spot by measuring by “fingers”. In my experience you don’t need to be 100% accurate with BP application, so long as you have about the right amount you’re not going to break out. The bacteria aren’t going to start swarming if you’re a couple drops off.

  • Danielle

    i like the bp in the bottle personally because i can just set it on the window sill near my bed and use one hand to get the product out. i dont know, i really like the bottle and its easy to jus cut the middle of the bottle out to get all of the good stuff

  • Donna

    I agree 110% with what Mark said. If you switch to tubes, I’m going to keep my bottle and just refill it to keep the dosage the same.

    Also, how would this change affect your shipping? Would you have to get different sized boxes too?

    What if you kept the bottle, but used a longer tube on the pump for BP, one that was less stiff and curved along the bottom? I’ve seen this in other products and it enables you to get pretty much all of the product out. From a manufacturing aspect, if you can find such a tube, it may be easier to do than rework your production equipment–just a thought.

    Thanks :-)

  • Donna

    I had another idea. What if you used a bottle with a conical shape so that gravity would pull the BP to the center (the sides of the bottle would have to extend down though so that it could still stand up). Then you’d be able to keep the tube of the pump the same (just fit it to the apex of the cone). You’d be able to get everything out of the bottle.

  • itsduc

    Hey Dan,

    You said you’re trying to keep cost low. Does that mean the price would increase if we switch? just wondering.

    Thanks for listening.

  • Ryan

    And I was just getting to like the bottles after originally liking the tubes better. I think the tubes will be better for people that need to travel with them and still have a good amount. Also, as mentioned, they will be easier to cut open and get the rest out. But I do really wish there was a cost effective way to bring back the 4 oz tube and leave everything else as is. Does anyone really want a huge 8oz tube or gigantic 16 oz “tottle”? I think people just wanted the regular old bp tube back as it was perfect for at home and traveling. And with so many users having started the regimen on the 1 or 2 pumps system, this might be hard for everyone to get used to. Either way, the product is great no matter the packaging, so I am sure whatever happens will work out.

  • Jakub

    I agree that the tubes and “toddles” are alot easier to travel with, but to be honest I really do not care for them so much that I would be willing to pay more if given a choice. Bottles are perfectly fine for me and I also love the idea that I can count pumps to keep a steady progression (starting on week 3) on the amount of BP that I use. Don’t stress too much about it, even if you poured the products into grocery bags I would still use them faithfully. Also if you do plan to boost prices let us know in advance so I can order a ton of product for cheaper.

    My two cents: Give a choice between tubes and bottles during checkout. (if it is not too complicated for the manufacturer of course)

  • Elsewhere

    I honestly like the bottles – I like having the bigger sizes – we don’t run out as fast, but the tubes were okay, too. OOOH – I like the toddles – if you can have the larger one in the toddle that would be great!

    And Dan, it makes me so proud to know that you really do listen to the feedback that people leave here for you in these comments and on the boards. Very, very proud to be a part of such a wonderful place with such a wonderful guy heading all of this!

  • Koko

    Yay! Tubes are coming back!
    I actually prefer tubes than the bottle. Since I don’t use a lot of BP, sometimes I press too hard and too much BP comes out. Which is why I prefer tubes or the “toddles”… which looks pretty nice!

  • Joy

    I personally like the bottle but wasn’t using acne.org yet when the tube was around. I am concerned about the portion amount also. I don’t want to waste extra and like the simple two pump rule. Hmmmm….I’m not sure what to do here. Also curious about the price difference.

  • Isabel

    I’m a fan of the bottle as well. I agree that it’s less travel-friendly but the pump is very convenient and produces less mess, i’ve never had a problem tapping out the very last bit of bp, and for some reason I think they look a lot more professional than the tubes did.

  • Jessie

    wow. 50% seem to go with bottles while the other 50% swear by tubes… hmmm… the traveling thing shouldn’t be an issue since you’ve come out with new travel sized stuff. either way, dan, i don’t think this is going to be a deal breaker one way or the other for all of your loyal followers. we trust your good judgment and the fact that you have our basic interests at heart. :)

  • Emma

    Hi Dan

    I know I’m a little late in commenting! But I just wanted to let you know that I do prefer the tubes and the Toddle (sorry if I’ve spelt that wrong) would be great- I always buy in big sizes as I live in the UK and it’s much more cost effective for me. Plus as you can cut into them much more easily and use the product left inside- saving more money :)

  • erik

    i always preferred the old tubes (i even preferred the old light blue color and logo). they were much, much easier to cut open to get the last remainders out. the bottles are hard as hell to cut open without mangling yourself.

  • Brendan H

    Dan,

    Do not switch back to tubes mate!
    Bottles are very handy, when you are washing your face and have BP and cleanser and AHA and Tea Tree and all these things around, opening lids and squeezing is very annoying.

    It is fantastic to be able to just push down on a squirty nozzle, instead of picking up the bottle and squeezing, because that way you get the BP all over the bottle and later it transfers to something else and eventually reaches a towel or clothes and stains.

    At least offer both mate..

  • lexi

    i like the bottles because its more convienent. i agree with brenden h.. opening lids are a pain. haha i sound lazy!!

  • Jordy

    I love the bottles, please don’t switch. Maybe you could do 8 oz tubes only for tube people and 16 oz bottle for bottle people. Tubes bother me, you have to pick it up and squeeze. The germphobe in me always thinks about all the bacteria I’m getting from touching the tube and then putting it on my face. I like the consistency of “two pumps” and it makes less mess with no caps to deal with. I am pro bottle all the way! :) I want an AHA bottle too! I’m bottle crazy!

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